Shipping policy

At Londons Calling, we are committed to providing a reliable, transparent, and efficient shipping experience. Every order is carefully checked and prepared to ensure safe and timely delivery across the United Kingdom and the United States.

1. Shipping Rates & Service Areas

We currently ship to:

United Kingdom
United States

United Kingdom Shipping

Free Standard Shipping on all orders over $50.00
Orders under $50.00 are charged a flat shipping fee of $4.99

United States Shipping

Free Standard Shipping on all orders over $100.00
Orders under $100.00 are charged a flat shipping fee of $9.99

No Hidden Fees

We do not charge handling or unexpected processing fees. Any applicable taxes will be calculated at checkout based on your delivery address.

No Hidden Fees

We do not charge handling or unexpected processing fees. Any applicable taxes will be calculated at checkout based on your delivery address.

2. Free Local Pickup

Customers located near London may choose the Local Pickup option during checkout.

Pickup Location

Londons Calling
Suite 26A, Victoria Place Shopping Centre
115 Buckingham Palace Rd
London SW1W 9SJ
United Kingdom

Availability

Orders are usually ready for collection within 2 to 4 hours during business hours.

Notification

You will receive an Order Ready for Pickup email once your order is prepared. Please bring your order confirmation and a valid ID when collecting your order.

3. Order Processing & Cut-Off Time

We operate Monday to Friday to ensure quick and efficient order processing.

Customer Service Hours (GMT UTC+0)

Monday – Friday
9:00 AM – 5:00 PM

Order Cut-Off Time

5:00 PM (GMT UTC+0)

Processing Time

United Kingdom: 0 to 1 Business Day
United States: 1 to 3 Business Days

Orders placed before 5:00 PM are usually processed within the stated handling timeframe.

Orders placed after the cut-off time, on weekends, or on public holidays will be processed on the next business day.

4. Delivery Estimates

Once your order has been handed to our courier partners, the estimated delivery times are:

United Kingdom

Transit Time: 2 to 4 Business Days
Total Estimated Delivery Time: 2 to 5 Business Days

United States

Transit Time: 5 to 8 Business Days
Total Estimated Delivery Time: 6 to 11 Business Days

Delivery times may vary during busy seasons or due to courier delays outside of our control.

5. Tracking Your Order

After your order has been dispatched, you will receive a Shipping Confirmation Email containing your tracking number and a link to follow your delivery.

Tracking information usually becomes active within 24 hours.

6. Address Accuracy & Deliveries

Incorrect Address

Please ensure all delivery details are correct at checkout. If a parcel is returned due to an incorrect address, additional shipping charges may apply for resending the order.